Terms & Conditions

General Terms and Conditions:

The company undertakes no liability in case of cancellation of trips due to breakdown or for
reasons beyond the control of the management. However proportionate refund of fare will be
allowed in case no alternate arrangement is made.

1. Smoking and consumption of alcohol is strictly prohibited in the coach.

2. Contraband and explosive articles are not allowed.

3. Next to ladies seat should be ladies only if incase gents are there should ajust with
different seat*

4. Management is not responsible for your luggages/baggage.

5. Co-Seats of lady passenger to be confirmed to lady passenger only, no accomodation
given to male passenger.

6. Changes to the origin and/or destination of travel and customer name changes are not
permited.

7. Changes to date or time can be made to your booking if you notify us atleast one day
prior to the scheduled departure time by visiting our branch/agency counter

8. Cancellations to bookings may be made only 24hr before for 20% and journey date 100%

9. Processing fee will not be refunded on journey day.

10. No cancellation is allowed for preponed/postponed or open ticket.

11. Any passenger disturbing the co-passengers is liable to be alighted from the coach

12. No video service between 12 Midnight to 6 a.m.

13. Please Carry Print Out Of Ticket (2 Copies) and Photo Copy of Photo Identity Card
Particulars with Orginal Details While Boarding.

14. Seats Wiil Be Confirmed Only After Sucessful Payment. ( Depending Upon Seat
Avaliablity)

15. It is mandatory to enter the Photo Identity card particulars of one of the passengers.
Please ensure that this passenger carries the same identity card while travelling. If not this
will be treated as ticket less travelling.

16. Please Enter only the serial number of your Photo-ID cards, without any special
characters like /,~,.,#,-, etc. For instance, if your driving licence number is E/T-N/058/
#A00649/2005, please enter only A00649

17. All the pick up is purely complimentary, in case pick up is missed, customers are
requested to come to main branch by thier own arrangement. Operator is not responsible
and not expect any kind of refund.

18. All Amount Will be in INR (Indian Rupees)

o Yesterday's Tickets cannot be cancelled.
o The refund amount will be sent to you as a cash coupon to your email.
o You cannot postpone the ticket before 6 hour(s) of the departure.

FOR ONLINE TICKET CANCELLATIONS - THE REFUND WILL BE GIVEN AS CASH COUPONS, WHICH CAN BE REDEEMED AT THE TIME OF NEXT TICKET BOOKING. THE CASH COUPON WILL BE SENT TO YOU BY E-MAIL. 

 

Cancellation Policy:

Less than 12 hours from the station departure time 100% Cancellation Charges
Between 12 Hrs to 24 Hrs from the station departure time 50% Cancellation Charges
Between 1 to 2 days before station departure time 20% Cancellation Charges
Between 2 to 30 days before station departure time 10% Cancellation Charges

Wish you a Happy and Comfortable Journey

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